Frequently Asked Questions:
Where are you located, and how long have you been in business?
We manufacture Robosuits® at two locations outside of Milwaukee Wisconsin. Milwaukee has a long tradition of machine tool design and heavy industry expertise. We are proud to draw from this pool of talented resources.
Our corporate and sales offices are located in four geographically diverse cities. We serve the vast majority of our customers within their own time zone. Roboworld has been a family owned/operated business for over 20-years, and is currently operating under its second-generation of ownership.
How long should I expect my Robosuit® to last?
Every application is unique. It’s akin to asking, “How long will a pair of sneakers last?” Well—it largely depends upon whether a 65-yr old woman will be wearing the sneakers, or a 10-year old boy! The same applies to a Robosuit®.
If your robot is operating in an indoor, air conditioned, palletizing environment—and you simply desire to protect the robot from dust/dirt/debris; are only operating the arm at 40% servo-speeds; take the necessary steps to keep cabling, pneumatic lines, and other obstacles from rubbing on the suit—you should expect years of service from your Robosuit®. Many of our customer’s suits are approaching 7-10yrs of service without the need for repair/replacement.
On the other hand, if your robot is operating in an unconditioned, hot, wet, sandy, foundry application, and you expose the suit to 1000F temperatures; move the arm at nearly 100% servo-speeds, allow cabling, pneumatic lines or other obstacles to rub against the suit, you will likely need to repair or replace it within a much shorter interval.
How much does a Robosuit® cost?
Pricing for Robosuits® ranges from several hundred dollars (US), to many thousands of dollars. Pricing depends upon too many factors to cite here, but consider this:
- What size is your robot?
- How much of the robot do you need to cover (full suit, upper-arm sleeve, or just the wrist to tool flange)?
- What environment are you exposing the robot to (heat, cold, solvents, vapors, vacuum, etc.)?
- What material(s) must we use to protect the robot from your environment?
- Do you require supplemental conditioning (heating, cooling or pressurization) within the suit?
- Will you need a gripper cover, valve-pack covers, etc.?
- Does the robot controller or teach pendant need to be covered?
Allow us to take the guess work out of your hands. With over 5,000 Robosuits® delivered to date—we have the right combination of expertise and materials to find you the lowest cost solution to cover your robot.
What (exactly) does a Robot Suit (Robosuit®) cover?
Each Robosuit® is designed to fit over the casting of the robot. We cover the robot joints, stationary base (as an option) and terminate the suit at the tool flange. Robot cable covers (if part of the OEM architecture) are included—for example when a large bundle is routed from the lower-arm to the shoulder. Tooling cables/wire, air hoses, j-boxes, valve packs or (custom) electrical runs are usually NOT covered by the suit. These must be removed from the robot prior to suiting the robot, and then re-installed through the provided mounting plate covers. These covers are provided as part of your purchase, and are located at the OEM hardware mounting pads, and/or electrical connections. Two examples are shown here:
Custom cable wraps for many robot applications (including hoses and valve packs) may be ordered.
Do you just make suits for the robot?
No. We offer a wide range of protective covers. In our 20+ years of service to the automation industry, we have broadened our product portfolio to include many of the automation components exposed to harsh operating environments. Accessories include: gripper covers, end-of-arm tooling (EOAT) covers, controller covers (heated/cooled), teach pendant covers (heated and padded options), balancing-unit covers, stationary base enclosures (made from plastic, aluminum, stainless steel, etc.), stationary base covers, and many, many more items. Click here for a list of those items we’ve manufactured in the past. Have a unique need that isn’t listed?
Do you stock Robosuits®?
No (and Yes!) — each suit is custom made to your specification. You need not pay for a full suit if you only need to cover the robot upper arm or wrist . We manufacture your suit to your unique needs. We won’t sell you more than you need.
Lead times vary throughout the year (as manufacturing cycles across the globe often dictate). We strive to maintain 4-6 week turnaround times. In some instances (particularly when we must pattern a newly released robot model), we work with our integrators and OEMs to pattern new suits as soon as they arrive Stateside.
In some instances, customers have upgraded/modified their Robosuits® and have asked if they can return UNUSED SHELF STOCK suits. We accommodate many of these requests. As a result, we have a very limited inventory of NEW, NEVER BEFORE INSTALLED Robosuits®. If you find yourself in an emergency outage situation—and require an immediate asset, please call Chris at (513) 633-2585 to see if we have a unit available in inventory.
Will you provide customer references?
Certainly. We pride ourselves on doing business with the utmost integrity. We will gladly refer you to those customers, OEMs, and/or integrators whom we’ve done business with. In rare instances, some of our customers ask that we NOT disclose their names, post photos of their robots, or upload video due to the proprietary nature of the applications they are performing. We honor their requests without exception.
If you would like a reference for your particular application/industry—please let us know. We’ll do our best to put you in contact with several customers.
Can you repair (or modify) my Robosuit®?
Yes, on both accounts. Our manufacturing facilities pioneered many of the unique features built-into each and every Robosuit®. Who better to understand the unique requirements of your particular robot’s full operating envelope, suit material properties and joint options other than Roboworld? We evaluate the condition of the returned suit, and then inform you whether-or-not it can be repaired, and at what cost. In most cases—repairs take only days, and can be prioritized if you are grappling with an outage situation.